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Objectives

• By the end of this Course participants will be able to:
• Support strategic management through Personal Administration
• Increase organisational potential through identifying talent
• Identify performance targets and opportunities
• Introduce effective recruitment strategies
• Effective conflict resolution
• Creative decision making
• Develop effective interpersonal skills
• Attentive questioning and listening
• Set, monitor and measure the success of objectives.
• Analyse your own strengths and development needs and prepare a personal development plan for the next twelve months.

The Delegates

This course is designed for all managers and team leaders , Supervisors , Professionals , Administration Executives , Salespeople who wish to develop a clear understanding of what an integrated Personnel Administration strategy looks like. It will also help devise strategies that will assist in making a real success of creating a talent valued culture.

Contents

• Introduction and Course overview.
• Defining talent management
• What is talent?
• The difference between talent, potential and high performance
• Talent management as a process
• Aligning talent management to your business strategy
• The role of talent management in enabling people to deliver the strategy
• Understand the requirements of your organisation and customers
• Engage the business in ownership
• Measuring performance
• How to measure the success of Personnel Administration
• Identify which performance measures help or hinder your talent Management strategy
• Capitalising on great performance
• Developing exit strategies for underperformers
• Interpersonal relationship skills
• Listening and questioning
• Identifying methods and techniques of applying assertiveness effectively
• Conflict resolution
• Our changing world – personal assessment
• What do I hope to achieve?
• How will I achieve it?
• What has changed in work and life?
• What other changes can we expect?
• How do we manage this?
• What are the implications for me and for others?
• Balancing life and work
• Why time matters and how your use of time affects others
• How am I using my time?
• What are my time wasters?
• Time logging
• Why do I put things off?
• Ways that other people use time
• Time lines – how do I view time?
• How does my use of time affect others?
• Work planning and project management
• Work management methods diagnostic
• Pressures on work plans – time, quality, cost
• The planning process
• Planning work in progress
• Analysing and managing risk
• Contingency planning
• Problem solving techniques
• Practical techniques for managing time wasters
• Managing paperwork, real and virtual
• Managing travel
• Managing meetings
• Making the best use of the phone.
• Using the diary – the key time management tool.
• Managing Interruptions
• Making it all work
• Work planning practical
• Debrief
• Testing your plan
• Analysing your strengths and needs
• Developing your personal development plan

Course summary .

The Discount

10% in case of Three P. (or more)