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Objectives

• In this Course you will learn to:
  • Be willing to take full responsibility for your life and your success
  • Under Increase your personal productivity by working smarter, faster, and better
  • Resolve conflict situations constructively
  • Become adept at negotiating win/win outcomes in everyday situations
  • Understand the team concept, how to be a team player and promote teamwork
  • Demonstrate initiative and leadership skills from your current position

The Delegates

All people, whether administrators or technicians , workers or Managers in the all Business and in all managerial levels and leadership competencies .

Contents

• Introduction and course overview.
• Personal Accountability: Taking Full Responsibility

• • Learn the meaning and nature of personal responsibility
  • Understand how you avoid taking responsibility for yourself
  • Assess your willingness to accept personal responsibility
  • Allow yourself to see the choices available in your life
  • Claim “ownership” for the results of your life
  • Understand the power and freedom that comes from accepting responsibility
  • Understand the extend and limitation of your personal power

• Personal Productivity: Demonstrating Value-Added

• • Manage your time and priorities for results
  • Setting goals beyond S.M.A.R.T.
  • Project management skills for everyday task effectiveness
  • Make meetings work better, weather you lead or participate
  • Learn to make decisions and solve problems quickly and effectively
  • Learn project management steps and guidelines
  • Adopt some simple work habits to increase your productivity

• Conflict Resolution: The Road to Win-Win

• • Define “unhealthy conflict” and how to keep from crossing into it
  • Learn the five different conflict management styles
  • Use a model to help you choose how to respond to potential conflict situations
  • Assess which conflict styles you most often use
  • Practice a three-step model for resolving conflict
  • Decide to modify your conflict style and how to handle your current conflicts
  • Learn the art of collaborative negotiation

• Teamwork: A Blueprint for High Performance

• • Understand the team concept to excel in teamwork
  • Define the three elements of High Performance teams
  • Learn about the four types of teams
  • Learn the different stages of team development
  • Understand group dynamics
  • Discover and optimize team member styles
  • Become excellent at teamwork skills
  • Learn how to promote teamwork

• Taking the Initiative: Look for Leadership Opportunities

• • Why organizations value employees that demonstrate initiative
  • Lead from where you are in the organization
  • Understand the principles of effective leadership
  • Leadership behaviours that you can put to work immediately
  • How and when to lead your colleague and superiors
  • Learn how to lead projects teams
  • Delegation skills for non-managers

Course summary .

The Discount

10% in case of Three P. (or more)