________________________________________________________________________________________________

Objectives

• To develop an understanding human resources development and personnel management practices .
• To develop an awareness the advantages of effective human resource management .
• To develop awareness of key HR and HRD strategies for improving organisational success .
• To understand the application of strategic human resources development and personnel management practices in the workplace .
• To effectively apply appropriate practices to specific workplace situations.

The Delegates

Practitioners and line-managers with development or personnel responsibilities. People newly appointed to a HR, Personnel or Training and Development role will find this a very suitable introductory Program . People managers and those senior managers with an interest in developing their practical and technical people management and development skills would also benefit by attending.

Contents

• Introduction and course overview.
• HR/Personnel in context and relationship with the rest of the organization
  • Pressures on HR
  • Nationalisation
  • Handling change
  • The Role of HR and the Role of the Manager/Supervisor and Team Leader
• The essential parts of the HR/Personnel Function
  • Recruitment and Selection
  • Induction
  • Employee Relations
  • Handling Disciplinary and Grievance Issues
  • An Introduction to performance management
• Motivation and Performance Management
  • The Use of Competencies
  • Motivating People to fulfil their Potential
  • The four key steps of Performance Management
  • Getting the best out of people
• HR/Personnel and the ‘big picture’
  • Definition of HR Roles
  • HR Business Partners
  • Outsourcing
  • Organisational Aims and Culture
  • How the role of HR integrtaes with Business Planning
  • Employee Relationship Management
  • Internal and External Reporting Frameworks
• The personal skills needed :
  • The personal skills needed for the future
  • Counselling
  • Time Management and delegation
  • Running Meetings
  • Influencing Skills
  • Managing Conflict
  • Assertiveness
  • Planning for the future

The Discount

10% in case of Three P. (or more)