Code | Date | City | Fees | Register |
---|---|---|---|---|
ML012 | May 26, 2024 - May 30, 2024 | Lisbon | $ 5000 |
Register Course.. |
ML012 | August 11, 2024 - August 15, 2024 | Online | $ 1500 |
Register Course.. |
ML012 | November 3, 2024 - November 14, 2024 | Dubai – UAE | $ 9000 |
Register Course.. |
ML012 | February 9, 2025 - February 13, 2025 | Dubai – UAE | $ 5000 |
Register Course.. |
________________________________________________________________________________________________
Objectives
- By the end of this Course participants will be able to:
- Use effective communication skills
- Apply assertiveness when managing difficult situations and people
- Employ NLP to enhance communication skills
- Understanding the techniques of effective presentations
- Develop the art of report writing
- Understand cross-cultural communication
The Delegates
This course is designed for all those in managerial and administrative positions who recognise that good communication skills and assertiveness are key factors in enabling them to achieve outstanding performance within the workplace.
Contents
- Introduction and Course overview.
- Theories of behavioural and interpersonal relationships
- Types and uses of communication
- The need to communicate
- Barriers to communication
- Lack of understanding
- Limited skills
- Report writing and effective presentation skills
- Identifying methods and skills of applying assertiveness and its impact on communication
- Your assertive rights
- The art of saying “No”
- Handling conflict
- Giving and receiving feedback
- Using Neuro Linguistic Programming (NLP) tools in communication
- Creating a rapport
- Improving personal and interpersonal relationships
- Cross-Cultural Communication
- Developing greater sensitivity to cultural differences
- Avoiding potential cross-cultural pitfalls
Course summary.
The Discount
10% in case of Three P. (or more)